Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days

Please note that delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We may offer free shipping on qualifying orders. Any applicable free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24–48 hours to become active.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed beyond the estimated delivery time or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the purchase price or shipping cost.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Email: support@yourstore.com

We appreciate your business and thank you for shopping with us!